Refund Policy

At Skill Sigma, we are committed to delivering top-notch online software training to our esteemed customers. However, we understand that situations may arise where you need to request a refund. Please acquaint yourself with our refund policy detailed below:

Eligibility for Refund:

• - Refunds are applicable within 3 days from the date of purchase.
• - To qualify for a refund, you must not have completed more than 5% of the course content.

Grounds for Refund:

• - A refund will be granted if you encounter technical impediments preventing access to course materials, and our support team is unable to resolve the issue within a reasonable timeframe.
• - Refunds may also be issued if the course content fails to meet your expectations or if there are disparities between advertised and provided content.

Refund Request Procedure:

• - To initiate a refund, kindly reach out to our customer support team at info@skillsigma.com, providing your order details and the reason for your refund request.
• - We may request additional information or evidence to facilitate your refund process.

Processing Time:

• - Upon receipt of your refund request, we will process it within 15 business days.
• - Refunds will be reimbursed via the original payment method.

Items Not Eligible for Refund:

• - Certain items may be exempt from refunds, including:
• - Courses completed beyond the stipulated percentage.
• - Courses purchased during promotional periods or through special offers, unless explicitly stated otherwise.
• - Additional services or products bought in conjunction with the course.

Cancellation Policy:

• - Should you wish to cancel your course enrollment, you may be eligible for a refund in accordance with our refund policy. Please note that cancellation requests must be made within 3 days from the purchase date.

Revision of Refund Policy:

• - Skillsigma reserves the right to revise or amend this refund policy at its discretion, with any modifications taking effect immediately upon publication on our website.

Contact Us:

• - For inquiries or clarifications regarding our refund policy, please feel free to contact us at info@skillsigma.com or +91 8367700222